Join thousands of leaders in people-powered businesses across Marketing, Customer Experience, Operations and HR to up-level your frontline experience.
Fuel your inspiration by learning from some of the most customer-obsessed brands as they share their frontline stories, practical playbooks and interact with attendees.
Discover a community of customer-obsessed businesses - exchange ideas; expand your network; turn acquaintances into friends.
Explore the Frontline Summit at your own pace. Sign up and get access to on demand content after the event at Frontline Magic.
Get access to the Frontline Magic Playbook, featuring stories from the world's leading brands in customer experience.
Hear leaders from brands sharing their stories and playbooks:
2022 Speakers
More to come! Be sure to register for updates to hear as soon as we announce new speakers.
This summit is engineered to give you at least one “Aha!” moment
Here's what you’ll learn:
Understand what it means to truly ‘lead from the front’
Tools and techniques that will empower your frontline teams to deliver exceptional results
Learn what truly awesome customer experience looks like from others already doing it!
Big brand's playbooks, case studies and insights And more!
Hear what others are saying
"I found my tribe! You speak my HUMAN language! I appreciate that you had an array of people that could speak to a variety of frontline scenarios. I enjoyed the entire experience!"
– 2020 Attendee
"I love being able to hear what everyone is doing to keep the connective tissue connected, because without the frontline workers being given the tools they need not only do they suffer the most but as the world, we do too. We just don't realize it on the scale as the frontline workers do each day."
.jpg)
.jpeg)
.jpg)
